postmortem.io
Menu

802 entries newest

Browse

Incident

Several services are degraded

Read the original on the status page (external)

Several services are degraded

Resolved

On October 6, 2026, from 19:44 to 19:50 UTC, GitHub experienced a service outage with elevated error rates peaking at 1.30% of all requests, totaling approximately 1.16 million failed requests. This impacted 12 services across GitHub, including Pull Requests, Webhooks, Repos, OAuth, Git over SSH, Codespaces, and Gists. The incident was triggered by GitHub Enterprise Importer (GEI) making multiple, long duration queries which saturated a database connection pool. Recovery was seen at approximately 19:50 UTC once the migration’s calls stopped; GEI migrations were reenabled at 23:32 UTC after a code fix was merged.

We have completed a detailed root-cause review and are implementing improved database-health safeguards. We will continue to review and add additional safeguards to prevent future recurrence.

Posted Oct 6, 2026 - 23:40 UTC

Update

We are deploying a mitigation and plan to resume migrations shortly thereafter

Posted Oct 6, 2026 - 22:40 UTC

Update

We are working towards a mitigation that will allow us to resume processing enterprise migrations.

Posted Oct 6, 2026 - 21:29 UTC

Investigating

All services are functioning normally except for enterprise migrations, which are still paused. They will resume soon.

Posted Oct 6, 2026 - 20:57 UTC

Monitoring

The degradation has been mitigated. We are monitoring to ensure stability.

Posted Oct 6, 2026 - 20:26 UTC

Update

A number of services including issues, pull requests, and webhooks, were briefly degraded, but have now recovered. Enterprise migrations are paused while we validate causes and mitigations.

Posted Oct 6, 2026 - 20:22 UTC

Update

Pull Requests is operating normally.

Posted Oct 6, 2026 - 20:12 UTC

Update

Webhooks is operating normally.

Posted Oct 6, 2026 - 20:04 UTC

Investigating

We are investigating reports of degraded performance for Pull Requests and Webhooks

Posted Oct 6, 2026 - 19:57 UTC

Original source · status page

Several services are degraded

https://www.githubstatus.com/incidents/cjwszcf57bff

This page is an extract. Cite the original; link here for the indexed copy.

GitHub. "Several services are degraded." GitHub status page, 6 Oct 2026. https://www.githubstatus.com/incidents/cjwszcf57bff (retrieved 2026-10-22 via postmortem.io)